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This open access book constitutes the proceedings of the 21st International Conference on Agile Software Development, XP 2020, which was planned to be held during June 8-12, 2020, at the IT University of Copenhagen, Denmark. However, due to the COVID-19 pandemic the conference was postponed until an undetermined date. XP is the premier agile software development conference combining research and practice. It is a hybrid forum where agile researchers, academics, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. Following this history, for both researchers and seasoned practitioners XP 2020 provided an informal environment to network, share, and discover trends in Agile for the next 20 years. The 14 full and 2 short papers presented in this volume were carefully reviewed and selected from 37 submissions. They were organized in topical sections named: agile adoption; agile practices; large-scale agile; the business of agile; and agile and testing.

Software Engineering --- IT in Business --- Management of Computing and Information Systems --- IT Operations --- Agile software development --- Software creation and management --- Scrum --- Lean software development --- Process management --- open access --- Test-driven development --- Project and people management --- Software development techniques --- Risk management --- Business mathematics & systems --- Business applications --- Information architecture --- Maintenance & repairs

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This open access book examines the implications of internal crowdsourcing (IC) in companies. Presenting an employee-oriented, cross-sector reference model for good IC practice, it discusses the core theoretical foundations, and offers guidelines for process-management and blueprints for the implementation of IC. Furthermore, it examines solutions for employee training and competence development based on crowdsourcing. As such, the book will appeal to scholars of management science, work studies, organizational and participation research and to readers interested in inclusive approaches for cooperative change management and the IT implications for IC platforms.

Human Resource Development --- Knowledge Management --- Business Process Management --- Business Information Systems --- Human Resource Management --- Management --- IT in Business --- Agile organisations --- Scrum for crowdsourcing --- Future of work --- Cultural change --- Employee participation and qualification --- Collective experience and knowledge --- Open Access --- Personnel & human resources management --- Business mathematics & systems