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Recent developments have caused important changes in the IT industry: while being considered comparatively resistant to international relocation of jobs for a long time, the IT industry's landscape has changed a lot in the course of the 1990s, when IT companies started to make use of low-wage destinations and integrated them in globally distributed workflows. According to many authors the internationalisation of the IT industry does not only put jobs in high-wage countries into jeopardy, but also formalizes and standardizes the working processes, thus significantly limiting the employees´ task discretion. Drawing upon case studies in the Indian subsidiaries of two transnationally operating IT companies, the presented study critically questions this prognosis. The results clearly show that the forms of work organisation and control in the IT industry do not develop homogeneously or uniformly in the course of internationalization. Instead, it is possible to identify specific modes of reorganization that are shaped by varying patterns of internationalization, on the one hand, and the institutional settings of the offshore destinations, on the other hand."

Social Science --- IT industries --- Offshoring

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"Health IT is a major field of investment in support of healthcare delivery, but patients and professionals tend to have systems imposed upon them by organizational policy or as a result of even higher policy decision. And, while many health IT systems are efficient and welcomed by their users, and are essential to modern healthcare, this is not the case for all. Unfortunately, some systems cause user frustration and result in inefficiency in use, and a few are known to have inconvenienced patients or even caused harm, including the occasional death. This book seeks to answer the need for better understanding of the importance of robust evidence to support health IT and to optimize investment in it; to give insight into health IT evidence and evaluation as its primary source; and to promote health informatics as an underpinning science demonstrating the same ethical rigour and proof of net benefit as is expected of other applied health technologies. The book is divided into three parts: the context and importance of evidence-based health informatics; methodological considerations of health IT evaluation as the source of evidence; and ensuring the relevance and application of evidence. A number of cross cutting themes emerge in each of these sections.This book seeks to inform the reader on the wide range of knowledge available, and the appropriateness of its use according to the circumstances. It is aimed at a wide readership and will be of interest to health policymakers, clinicians, health informaticians, the academic health informatics community, members of patient and policy organisations, and members of the vendor industry."

IT --- health --- healthcare --- policy --- policymakers --- health informatics

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This book answers two central questions: firstly, is it at all possible to verify electronic equipment procured from untrusted vendors? Secondly, can I build trust into my products in such a way that I support verification by untrusting customers? In separate chapters the book takes readers through the state of the art in fields of computer science that can shed light on these questions. In a concluding chapter it discusses realistic ways forward. In discussions on cyber security, there is a tacit assumption that the manufacturer of equipment will collaborate with the user of the equipment to stop third-party wrongdoers. The Snowden files and recent deliberations on the use of Chinese equipment in the critical infrastructures of western countries have changed this. The discourse in both cases revolves around what malevolent manufacturers can do to harm their own customers, and the importance of the matter is on par with questions of national security.This book is of great interest to ICT and security professionals who need a clear understanding of the two questions posed in the subtitle, and to decision-makers in industry, national bodies and nation states.

cyber security --- IT management --- computer science --- computer engineering --- digital vulnerability

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Bei der Umsetzung von Geschäftsmodellen wird verstärkt auf das Architekturkonzept der serviceorientierten Architektur (SOA) zurückgegriffen. Vor dem Hintergrund der wachsenden Komplexität der resultierenden dienstorientierten Systeme stellt die vorliegende Arbeit einen systematischen Ansatz zur effektiven Zusammenführung von Informationen, Werkzeugen und Methodiken in ein übergreifendes und konsistent anwendbares Modell zur Verwaltung und Überwachung dienstorientierter Systemlandschaften vor.

IT Service Management, Betrieb, Informationsmodell, Service-orientierte Architektur, Dienstorientierte Systeme

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Die Frage, ob das BGB den Herausforderungen der Digitalisierung noch gerecht werden kann, steht im Mittelpunkt dieser Publikation. Um dem auf den Grund zu gehen, untersucht der Autor den Begriff »digitale Inhalte«, der seit Umsetzung der Verbraucherrechterichtlinie im BGB zu finden ist. Mithilfe einer Kategorisierung der Erscheinungsformen digitaler Inhalte ordnet er diese vertragstypologisch zu. Mit dem so gefundenen Ergebnis macht der Autor legislative Vorschläge für eine alternative rechtliche Handhabbarkeit. Dabei nimmt er auch den von der Europäischen Kommission vorgelegten Vorschlag für eine spezielle Richtlinie für digitale Inhalte in den Blick und verbindet mit ihm die Zuversicht, dass es sich dabei um ein sinnvolles Update für das BGB handeln könnte.

Law --- IT-Recht --- Kategorisierung --- Verbraucherrechterichtlinie --- Vertragstypologie --- zeitweise Gebrauchsüberlassung --- Internet