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2 Defining the Term Samhandling (Book chapter)

Authors: ---
ISBN: 9788202535025 Year: Pages: 16 DOI: 10.23865/noasp.36.ch2 Language: English
Publisher: Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing)
Subject: Sociology --- Social Sciences
Added to DOAB on : 2019-01-15 13:34:09
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Abstract

"In this chapter we will demonstrate that samhandling has a different
qualitative meaning from other similar concepts. The term “samhandling” is used
by many organizations, researchers and textbook authors without clarifying the
rationale for its use (Torgersen & Steiro, 2009). The word samhandling is built on
a distinct cultural foundation. Therefore, we think it is necessary to describe Norwegian
culture briefly, to enable the reader to understand the basis of samhandling.
The chapter presents a definition of samhandling that was originally presented by
Torgersen & Steiro (2009). Samhandling is distinguished from cooperation/teamwork
by three core attributes which we can call the identity of samhandling: focus
on complementarity, exchange and utilization of the participants’ various skills,
experiences, backgrounds and cultures, and coordination of these factors in efforts
towards a common goal in a work situation or meeting. Samhandling has a higher
relative ambition level than the corresponding processes covered by the expressions
“collaboration”, “cooperation” and “coordination”. Increased complexity and
relations between stakeholders call for a focus on complementary handling in action,
that is, samhandling. The following competencies were identified in order for
good samhandling to occur: trust, assurance, well-being, belonging, clarity, time
and tolerance."

24 Working Together in the Aftermath of an Unforeseen Event (Book chapter)

Authors: ---
ISBN: 9788202535025 Year: Pages: 16 DOI: 10.23865/noasp.36.ch24 Language: English
Publisher: Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing)
Subject: Sociology --- Social Sciences
Added to DOAB on : 2019-01-15 13:34:08
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"The frame of this chapter is how clinicians and leaders employed in psychiatric
departments in hospitals experience and cope with patients who commit
suicide while undergoing treatment. The major focus is the phenomenon which in
the Bow-tie model is called “stabilization”. To explore this phenomenon in an empirical
analysis, two concepts of samhandling are introduced, these being coordination
and cooperation. These two concepts are used in an interpretation of what eight
leaders and clinicians report on how they handle working together after a patient
during treatment in a psychiatric hospital has unexpectedly committed suicide.
The findings are that leaders and clinicians have different views on what stabilization
is. Stabilization to the leaders seems to be something they can handle by using
mandatory organizational procedures of coordination. To the clinicians (psychologists
and psychiatrists) however, stabilization is less straightforward. Professional
stabilization is, to them, more important than organizational stabilization, and it
requires another form of interaction – namely, cooperation. Cooperation is, in its
simplest and purest form, a symmetrical way of working together, based on equality
in competence and an unforced relation between the parties. For the purpose of
professional stabilization, this is the form of interaction preferred by the clinicians.
However, these findings are tentative and more research is needed to elaborate why
leaders and clinicians respond as they do after a patient suicide."

23 Care Coordination, Samhandling and Patient Safety (Book chapter)

Authors: ---
ISBN: 9788202535025 Year: Pages: 22 DOI: 10.23865/noasp.36.ch23 Language: English
Publisher: Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing)
Subject: Sociology --- Social Sciences
Added to DOAB on : 2019-01-15 13:34:08
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Abstract

"This chapter focus on Norwegian healthcare policies and regulations for
care coordination and patient safety. The Norwegian Coordination Reform implemented
in 2012 emphasizes patient engagement, care pathways, and competence
development in municipal healthcare services. Moreover, protocols for division of
work tasks and collaboration between specialist and municipal healthcare services
are key aspects. The reform identifies fragmented health services and the lack of
coordinated care as main challenges. The authors introduce the concepts of care
coordination, continuity of care and patient handovers, and relate these to patient
safety. Results from a Norwegian observational study, identifying factors affecting
care coordination and patient safety in care transitions between hospital and municipal
care, are presented. Finally, the authors introduce relevant measures to improve
care coordination and patient safety, including the regulatory work and follow-up
of health services through nationwide audits performed by the Norwegian Board of
Health Supervision."

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Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing) (3)


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english (3)


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